Bank / credit union software, built around BSA/AML, FinCEN and teller drawer dual-control reconciliation

Arkathos gives a bank a workspace tailored to how the work actually runs — This workspace is built around running branch cash operations under dual control while staying BSA/AML exam-ready. Arkathos tailors a bank workspace around 5 agents: mint-warden, Treasury, Watchtower, Marshall, Herald.

Compliance a bank can't afford to miss

Watchtower tracks every license, bond, insurance policy, and continuing-education requirement for a bank, with renewal cadences and staged reminders so nothing lapses.

• A bank must maintain a Depository institution charter (bank or credit union), through the OCC (national banks); state banking department (state-chartered banks); NCUA or state regulator (credit unions), which has no fixed renewal cycle.
• A bank must maintain a BSA/AML & OFAC compliance program (annual staff + board training), through the FinCEN (31 CFR 1020.210) & U.S. Treasury OFAC; enforced by the institution's federal banking regulator, which renews every year.
• A bank must maintain a GLBA information security program + annual board report, through the Federal banking regulators - Interagency Guidelines (GLBA 501(b)); FTC Safeguards Rule for covered non-bank affiliates, which renews every year.
• A bank must maintain a Financial institution (fidelity) bond, through the Surety/fidelity carrier; mandated by NCUA (12 CFR 713) for credit unions and by safety-and-soundness standards for banks, which renews every year.
• A bank must maintain a Annual independent / supervisory committee audit, through the Independent CPA / Supervisory Committee - NCUA 12 CFR 715 (credit unions); FDICIA / 12 CFR 363 (banks >= $500M assets), which renews every year.
• A bank must maintain a Certified Anti-Money Laundering Specialist (CAMS), through the ACAMS, which renews every 3 years.
• The Certified Anti-Money Laundering Specialist (CAMS) carries a continuing-education requirement of 60 hours every 36 months (12h ACAMS-delivered training (minimum), 48h General AML / financial-crime CPE).
• A bank must maintain a Certified Regulatory Compliance Manager (CRCM), through the American Bankers Association (ABA), which renews every 3 years.
• The Certified Regulatory Compliance Manager (CRCM) carries a continuing-education requirement of 60 hours every 36 months (60h Regulatory compliance (CRCM exam knowledge areas)).
• A bank must maintain a Directors & officers / professional liability (E&O) insurance, through the Commercial insurance carrier, which renews every year.
• A bank must maintain a Commercial general liability insurance, through the Commercial insurance carrier, which renews every year.
• A bank must maintain a Cyber liability insurance, through the Commercial insurance carrier, which renews every year.
• A bank must maintain a Workers' compensation insurance, through the State-regulated workers' compensation carrier, which renews every year.

Everything Arkathos runs for a bank

These are the agents set up first for a bank — and because it's one platform, every plan includes all 16 Arkathos agents. Also included whenever you need them: Sentinel, Guardhouse, Quartermaster, Scribe, Courier, War Room, Armory, Mint Warden, Vault Keeper, Bulletin Board, Client Portal.

• Treasury — Invoicing & payment collection, Expense tracking, Accounting & bookkeeping, Business tax prep & filing, Recurring billing & subscriptions, Financial dashboards & reports.
• Watchtower — License & permit tracking, Certification & continuing-education (CE) tracking, Renewal reminders & alerts, Compliance document vault.
• Marshall — Payroll runs, Employee & HR records, Tax withholding & filings, Time & PTO tracking.
• Herald — SEO & get-found content, Social media scheduling, Email & newsletter campaigns, Brand voice & content studio, Review & reputation growth, AI-overview & directory visibility.

Your tailored bank workspace

These are net-new, bank-specific capabilities — not a generic CRM bolted onto your industry.

• Teller drawer dual-control reconciliation (Mint Warden): Per-teller drawer assignment with a dual-control count (two sign-offs), over/short tracking by teller, vault buy/sell entries, and an end-of-day branch proof that ties drawers + vault to the GL.
• BSA/AML case management (CTR + SAR) (Watchtower): Auto-flag cash activity at >$10k aggregate per customer per day for CTR, a SAR workflow with FinCEN e-filing fields, an OFAC screening log on customers/transactions, and a KYC/CIP onboarding checklist - the spine of the exam posture.
• Regulatory exam + Call Report calendar (Watchtower): Track the NCUA (credit union) or FDIC/OCC/state (bank) exam cadence, Call Report / 5300 filing deadlines, and Reg CC/DD/E + GLBA privacy disclosure obligations with staged reminders and an exam-prep document set.
• Vault cash-limit & float alerts (Mint Warden): Per-branch vault cash limits with low/high float alerts, scheduled armored-courier deposit cadence, and reconciliation of cash-in-transit so a branch never sits over its insured/limit threshold.
• Appointment banking (Quartermaster): Branch appointment scheduling for account opening, loan consults, and notary/safe-deposit visits, with banker availability and member self-book - the secondary surface that captures walk-in demand.

The agents and tabs you get

Treasury for a bank surfaces Financial sheet, Transactions, Filings, Chat. Watchtower for a bank surfaces Compliance items, Calendar, Policies, Chat. Marshall for a bank surfaces Employees, Access, Payroll, Time tracking, Departments, Chat. Herald for a bank surfaces Compose, Schedule, Get found, Directories, ✦Studio, Chat, Brand voice.

Frequently asked questions

best core banking software for credit unions

Leading cores are Symitar Episys (Jack Henry), Fiserv DNA, Corelation KeyStone, CU*BASE, and Sharetec. They handle deposits, loans, general ledger, and member accounts. Choice depends on asset size, integrations, and hosting model.

how much does credit union software cost

Cores run roughly $3-15 per member/month plus setup; CRMs $25-300 per user/month; enterprise platforms $50k-200k+/year. Budget 40-60% above quoted software for implementation. Arkathos uses flat pricing with no per-seat fees.

do small credit unions need a mobile banking app

Yes. Digital banking is now table stakes—about 48% of members prefer mobile—and third-party providers make apps affordable even for the smallest credit unions, which is key to retaining and attracting younger members.

what BSA/AML compliance software do credit unions need

Federally insured credit unions must run AML/CFT programs: monitor transactions, file SARs (usually within 30 days) and CTRs, and cover the five BSA pillars. Software automates monitoring and reporting; Arkathos tracks compliance tasks and deadlines.

best CRM for credit unions

Common picks are Salesforce Financial Services Cloud, HubSpot, Creatio, Sugar, and Datava—offering Member 360, marketing automation, and service workflows. Pricing runs $25-300/user/month. Arkathos bundles CRM and member outreach without per-seat charges.

how do credit unions attract new members

Community content, local SEO, social media, referral programs, personalized email/SMS, and member testimonials. Data-driven targeting by age, income, and location works best. Arkathos combines CRM and marketing to run and track these campaigns.

credit union loan origination software

Popular LOS platforms include nCino, MeridianLink, Baker Hill, Origence, and Fuse. They automate application intake, underwriting, documentation, and funding with built-in compliance—cutting loan processing time by up to ~40% per McKinsey.

is credit union software priced per user or per member

Both models exist: cores typically charge per member ($3-15/month), while CRMs usually charge per seat ($25-300/user/month), plus implementation. Per-seat pricing gets costly as staff grows; Arkathos charges a flat fee regardless of seats.

what software does a small credit union need to run operations

Typically a core processor, digital/mobile banking, a member CRM, BSA/AML compliance tools, plus payroll and accounting. Arkathos consolidates the back office—finances, CRM, scheduling, payroll, compliance, and marketing—across 16 agents at flat pricing.

What licenses and insurance does a bank need?

Arkathos tracks 11 items for a bank, including Depository institution charter (bank or credit union), BSA/AML & OFAC compliance program (annual staff + board training), GLBA information security program + annual board report, Annual independent / supervisory committee audit. Each renewal and expiration is monitored in Watchtower with staged reminders.

What continuing education is required for a bank?

The Certified Anti-Money Laundering Specialist (CAMS) carries a continuing-education requirement of 60 hours every 36 months (12h ACAMS-delivered training (minimum), 48h General AML / financial-crime CPE). The Certified Regulatory Compliance Manager (CRCM) carries a continuing-education requirement of 60 hours every 36 months (60h Regulatory compliance (CRCM exam knowledge areas)). Watchtower logs hours by category and flags shortfalls before the deadline.

Which Arkathos agents does a bank get?

Arkathos tailors a bank workspace around 5 agents: mint-warden, Treasury, Watchtower, Marshall, Herald.

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