Water/fire/mold restoration & remediation software, built around EPA and moisture / drying log

Arkathos gives a water a workspace tailored to how the work actually runs — This workspace is built around 24/7 emergency mitigation jobs documented to insurance-carrier standards and billed to the adjuster. Arkathos tailors a water workspace around 5 agents: Quartermaster, Sentinel, Scribe, Treasury, Herald.

Compliance a water can't afford to miss

Watchtower tracks every license, bond, insurance policy, and continuing-education requirement for a water, with renewal cadences and staged reminders so nothing lapses.

• A water must maintain a Mold Assessment & Remediation License (state-required), through the State licensing agency (e.g., FL DBPR, TX TDLR, NY Dept. of Labor, LA LSLBC), which renews every two years.
• The Mold Assessment & Remediation License (state-required) carries a continuing-education requirement of 14 hours every two years (6h Water / moisture intrusion, 4h Mold & mold safety (incl. respiratory protection), 2h Report writing, 2h Standards of practice).
• A water must maintain a IICRC Water Damage Restoration Technician (WRT), through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which renews every year.
• The IICRC Water Damage Restoration Technician (WRT) carries a continuing-education requirement of 14 hours every 48 months (14h Restoration industry CECs (general)).
• A water must maintain a IICRC Applied Microbial Remediation Technician (AMRT), through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which renews every year.
• The IICRC Applied Microbial Remediation Technician (AMRT) carries a continuing-education requirement of 14 hours every 48 months (14h Restoration industry CECs (general)).
• A water must maintain a EPA Lead-Safe Certified Firm (RRP Rule), through the U.S. Environmental Protection Agency (EPA) (or EPA-authorized state program), which renews every 5 years.
• A water must maintain a EPA Certified Renovator (Lead RRP), through the U.S. Environmental Protection Agency (EPA) (or EPA-authorized state program), which renews every 5 years.
• A water must maintain a Asbestos Abatement Contractor License (state, where applicable), through the State environmental/health agency (EPA AHERA model accreditation), which renews every year.
• A water must maintain a General Liability Insurance, through the Private insurance carrier, which renews every year.
• A water must maintain a Contractors Pollution Liability Insurance, through the Private insurance carrier, which renews every year.
• A water must maintain a Workers' Compensation Insurance, through the State-regulated workers' compensation carrier / state fund, which renews every year.
• A water must maintain a Professional Liability / Errors & Omissions Insurance, through the Private insurance carrier, which renews every year.
• A water must maintain a Cyber Liability Insurance, through the Private insurance carrier, which renews every year.

Everything Arkathos runs for a water

These are the agents set up first for a water — and because it's one platform, every plan includes all 16 Arkathos agents. Also included whenever you need them: Guardhouse, Courier, War Room, Armory, Marshall, Mint Warden, Vault Keeper, Watchtower, Bulletin Board, Client Portal.

• Quartermaster — Online booking & appointments, Calendar & availability, Events & waitlists, Automated reminders, Job dispatch & scheduling.
• Sentinel — Contact & lead management, Deal / estimate pipeline, Task & follow-up tracking, SMS & email outreach, Pipeline reporting.
• Scribe — Document & contract templates, E-signature, Proposal & form builder, PDF / Word export.
• Treasury — Invoicing & payment collection, Expense tracking, Accounting & bookkeeping, Business tax prep & filing, Recurring billing & subscriptions, Financial dashboards & reports.
• Herald — SEO & get-found content, Social media scheduling, Email & newsletter campaigns, Brand voice & content studio, Review & reputation growth, AI-overview & directory visibility.

Your tailored water workspace

These are net-new, water-specific capabilities — not a generic CRM bolted onto your industry.

• Moisture / drying log (daily readings) (Scribe): Per-job, per-day capture of moisture-meter readings, temperature/RH, and equipment placement (air movers, dehumidifiers) by affected area — the mandatory documentation that proves the structure dried and gates carrier payment.
• Insurance claim file / carrier-billing tracker (Sentinel): A claim object holding carrier, adjuster, claim #, policy/deductible, and Xactimate scope, advancing FNOL to approved to supplement to paid, with the deductible collected from the homeowner and the balance billed to the carrier.
• Equipment-on-site (air mover / dehu) tracking (Armory): Track which drying equipment is deployed at which loss, days on-site (equipment bills per day on the scope), and pickup, so nothing is left behind unbilled or unrecovered.
• Work authorization & direction-of-pay e-sign (Scribe): Capture the signed work-authorization and assignment/direction-of-pay at first contact (often at 2am) on a phone — the legal basis to start work and bill the carrier directly.
• Photo documentation by room/affected area (Dispatch): Structured before/during/after photo sets organized by room and damage type to support the scope and defend supplements with the adjuster.

The agents and tabs you get

Quartermaster for a water surfaces Dispatch, Chat. Sentinel for a water surfaces Overview, Contacts, Tasks, Chat. Scribe for a water surfaces Documents, Templates, Chat. Treasury for a water surfaces Invoices, Pipeline, Sales tax, Chat. Herald for a water surfaces Get found, Directories, Compose, ✦Studio, Schedule, Chat, Brand voice.

Frequently asked questions

best software for water damage restoration company

It depends on your mix. Restoration-specific tools (Albiware, Encircle, DASH) handle moisture logs and Xactimate; ServiceTitan/QuoteIQ cover field ops. Arkathos runs the business side — CRM, scheduling, invoicing, payroll, marketing — at flat pricing, no per-seat fees.

do i need xactimate for insurance restoration jobs

Not legally required, but effectively the standard — most adjusters and carriers estimate in Xactimate, so matching line items speeds claim approval and payment. Professional plans run roughly $100-$150 per user monthly plus setup.

how much does restoration software cost per month

Wide range: field-service apps like QuoteIQ start near $30/month; Xactimate runs about $100-$150/month per seat plus implementation. Arkathos uses flat pricing with no per-seat fees, so adding technicians doesn't raise your cost.

how to run a water and fire damage restoration business

Get IICRC certification and any required contractor's license, carry liability insurance and bonding, staff for 24/7 emergency response, build adjuster referral relationships, and document every job. Arkathos handles the back office — scheduling, invoicing, payroll, compliance reminders.

best crm for mold remediation business

Common picks include QuoteIQ, Albiware, ServiceTitan and Jobber — look for estimating, scheduling, photo documentation and insurance workflows. Arkathos bundles CRM with scheduling, invoicing, payroll and marketing under one flat price, tailored to restoration work.

restoration moisture documentation software iicrc s500 drying logs

S500 requires logging moisture and psychrometric readings to prove drying progress for insurers. Encircle Hydro and Cotality Mitigate capture drying logs, some via meter-photo OCR. Arkathos covers the surrounding business operations rather than the drying logs themselves.

how do restoration companies get more insurance referral jobs

Build relationships with insurance agents and adjusters, answer calls 24/7, deliver clean documentation, and generate local reviews plus online water-damage leads. Arkathos's marketing and CRM agents automate follow-up, review requests and lead tracking.

best app for restoration techs to upload job photos from the field

CompanyCam and Encircle are the go-to field apps — technicians capture categorized job photos that sync instantly to the office. Arkathos complements them by turning completed jobs into invoices and scheduling automatically.

all in one software to run a restoration company scheduling invoicing payroll

All-in-one platforms combine CRM, scheduling, dispatch, invoicing and payments; restoration-heavy shops usually add Xactimate and moisture tools separately. Arkathos unifies finances, CRM, scheduling, payroll, compliance and marketing across 16 AI agents at flat pricing.

What licenses and insurance does a water need?

Arkathos tracks 11 items for a water, including Mold Assessment & Remediation License (state-required), IICRC Water Damage Restoration Technician (WRT), IICRC Applied Microbial Remediation Technician (AMRT), EPA Lead-Safe Certified Firm (RRP Rule). Each renewal and expiration is monitored in Watchtower with staged reminders.

What continuing education is required for a water?

The Mold Assessment & Remediation License (state-required) carries a continuing-education requirement of 14 hours every two years (6h Water / moisture intrusion, 4h Mold & mold safety (incl. respiratory protection), 2h Report writing, 2h Standards of practice). The IICRC Water Damage Restoration Technician (WRT) carries a continuing-education requirement of 14 hours every 48 months (14h Restoration industry CECs (general)). The IICRC Applied Microbial Remediation Technician (AMRT) carries a continuing-education requirement of 14 hours every 48 months (14h Restoration industry CECs (general)). Watchtower logs hours by category and flags shortfalls before the deadline.

Which Arkathos agents does a water get?

Arkathos tailors a water workspace around 5 agents: Quartermaster, Sentinel, Scribe, Treasury, Herald.

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